For so long, Stephanie and Dr MacKinnon have seen the demand for appointments at the clinic in Armadale outstripping what we’ve been able to offer. It’s heart-breaking at the end of the day to see a list of patients who we haven’t been able to help. We try to help our patients in any way that we can when they need us – but we can’t keep our doctors working longer and harder each and every day.
The answer is that we need more GPs! Recruitment of skilled health professionals in Armadale is hard.
The Department of Health has restrictions on the GP workforce meaning that GPs who trained overseas are no longer able to work in Armadale.
Whilst we continue to work tirelessly to play our part in training future generations of Australian trained GPs, the restrictions on the workforce are frustrating.
This resulted in us looking for an alternative solution and for a near by location where there are fewer restrictions on hiring great GPs.
Whilst Canning Vale my not be accessible to all of our patients, some patients may find this helpful. We’re working to onboard some amazing doctors and help create more patient appointments for the wider community.
The website for the new clinic is currently under construction – but please check back HERE for it’s launch.
At Skye Medical, our commitment to providing compassionate care to our patients remains unwavering. As the holiday season approaches, we’ve noticed an increase in anxiety among our callers, which sometimes leads to instances of rudeness directed towards our dedicated reception team.
We understand the stress and concerns that can arise during this time, especially when health issues add to the pressures of the season. However, we want to emphasize the importance of maintaining respect and understanding in all interactions, especially when dealing with our staff.
Our reception team works tirelessly to ensure that every patient is attended to promptly and with the utmost care. They are the first point of contact, handling inquiries, appointments, and facilitating communication between patients and healthcare providers. While we empathize with the frustration caused by appointment wait times or health concerns, it’s crucial to remember that being rude or disrespectful is never appropriate.
Abusive behaviour not only affects the morale and well-being of our team but also detracts from the supportive and caring environment we strive to create at Skye Medical. Every member of our staff deserves to work in a respectful and safe environment.
As part of our commitment to maintaining a positive atmosphere, we want to reiterate our zero-tolerance policy towards abusive behaviour. This policy ensures that anyone displaying disrespectful conduct towards our staff may be asked to leave the practice.
We encourage our patients to express their concerns and communicate openly with us. If you experience long wait times or have any issues, our team is here to assist you and find the best possible solutions.
In the spirit of the season, let’s come together to support each other. Let’s extend understanding and empathy to one another, fostering an environment where both patients and staff feel respected and valued.
At Skye Medical, we remain dedicated to providing exceptional care and service to our patients, and we sincerely appreciate your cooperation in maintaining a respectful atmosphere for all.
Thank you for your understanding and support.
Dr Raman is hoping to expand her clinical experience by venturing into practice ownership.
Having worked her last day on 18th November, she’s hoping to have a little down time before starting her own venture away from Skye.
We wish her all the best of luck as she takes the next steps in her career.
